Enterprise-Grade Security

Security at Luca Analytics

We take security seriously. Your data protection is our top priority, and we implement industry-leading security measures to keep your information safe.

SOC 2 Type II

Certified compliant with rigorous security standards

256-bit Encryption

All data encrypted in transit and at rest

GDPR Compliant

Full compliance with EU data regulations

Our Security Commitment

At Luca Analytics, we understand that you're entrusting us with sensitive advertising data and business information. We've built our platform from the ground up with security as a core principle, not an afterthought.

Data Encryption

In Transit

All data transmitted between your browser and our servers is encrypted using TLS 1.3 with 256-bit encryption. We enforce HTTPS across all connections and use HSTS to prevent downgrade attacks.

At Rest

All stored data is encrypted using AES-256 encryption. Database backups are also encrypted and stored in geographically distributed locations with additional access controls.

Access Controls

  • Role-Based Access Control (RBAC): Employees only have access to systems and data necessary for their job functions
  • Multi-Factor Authentication: Required for all employee access to production systems
  • Single Sign-On (SSO): Available for enterprise customers to integrate with their identity providers
  • Session Management: Automatic session timeouts and secure session handling
  • Audit Logging: Comprehensive logging of all access and changes to sensitive data

Infrastructure Security

  • Cloud Hosting: Our infrastructure is hosted on AWS with SOC 1, SOC 2, and ISO 27001 certifications
  • Network Security: Firewalls, intrusion detection systems, and DDoS protection
  • Isolated Environments: Production, staging, and development environments are fully isolated
  • Regular Patching: Automated security patches and updates applied promptly
  • Redundancy: Multi-availability zone deployment for high availability and disaster recovery

Application Security

  • Secure Development: Security-focused code reviews and automated vulnerability scanning
  • OWASP Compliance: Protection against common vulnerabilities (SQL injection, XSS, CSRF, etc.)
  • Penetration Testing: Regular third-party security assessments and penetration tests
  • Bug Bounty Program: Responsible disclosure program for security researchers
  • Dependency Management: Continuous monitoring for vulnerabilities in third-party dependencies

OAuth Security

When you connect your Meta or Google Ads accounts, we use OAuth 2.0, the industry-standard protocol for authorization. This means:

  • We never see or store your advertising platform passwords
  • You can revoke Luca's access at any time from your Meta or Google account settings
  • We request only the minimum permissions necessary to provide our services
  • Access tokens are encrypted and securely stored with automatic rotation

Data Handling

  • Data Minimization: We only collect and retain data necessary for our services
  • Data Isolation: Each customer's data is logically separated from other customers
  • Data Retention: Clear policies for data retention and deletion upon request
  • No Data Selling: We never sell your data to third parties
  • AI Training: Your advertising data is never used to train our AI models

Incident Response

We maintain a comprehensive incident response plan that includes:

  • 24/7 security monitoring and alerting
  • Defined escalation procedures and response teams
  • Regular incident response drills and tabletop exercises
  • Commitment to notify affected customers within 72 hours of a confirmed breach
  • Post-incident analysis and continuous improvement

Employee Security

  • Background checks for all employees with access to customer data
  • Mandatory security awareness training
  • Confidentiality agreements and acceptable use policies
  • Secure workstation policies and endpoint protection
  • Principle of least privilege for all system access

Compliance & Certifications

SOC 2 Type II

Annual audit of security, availability, and confidentiality controls

GDPR

Full compliance with EU General Data Protection Regulation

CCPA

Compliance with California Consumer Privacy Act

HIPAA Ready

Infrastructure designed for healthcare compliance where needed

Report a Security Issue

We value the security research community. If you believe you've found a security vulnerability in our platform, please report it responsibly to:

Security Team

Email: security@lucaanalytics.com

Please include a detailed description of the vulnerability and steps to reproduce it. We commit to responding within 48 hours and will work with you to understand and address the issue.